If your feet are dragging on the Omni and you’re having to force your foot to slide back to the center of the Omni base, there may be too much friction. The major cause of this is a dirty or dusty base. We recommend cleaning the Omni base with a microfiber cloth after each use. A deep clean can be done with soapy water every few weeks.
NOTE: DO NOT USE WET WIPES OR PETROLEUM BASED PRODUCTS ON THE BASE OF THE OMNI. Doing so, could lead to a build up of residue that makes it difficult to walk.
If your base is extremely worn, and cleaning with soap and water is not sufficient, purchasing a new base may be necessary. One can be ordered from our Accessories page.
For a temporary solution while awaiting a replacement base, Silicon spray can be applied indirectly – onto a cloth or sponge – and then dabbed sparingly onto the plastic gliders under the shoes.
Watch the video below for more information.