Virtuix Omni
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SUPPORT
Home
Support
13 Articles
Omni Set Up
Where can I download Omni Connect?
What is Omni Connect?
Can the Omni connect wirelessly?
How to set Omnis to different radio channels in a multi-Omni setup
How to use Keyboard Mode for VR games
How to install and configure Omni Connect
17 Articles
Hardware and Accessories
How to change the channels on the Vive Pro Base Stations
What Operating Systems are compatible with the Omni?
What are the Minimum and Recommended PC Specs for Virtuix developed games?
Can I buy the Omni from a distributor?
What is the power consumption of the Omni?
One of the Pods is showing a blinking yellow LED. What should I do?
13 Articles
Software and Games
Where can I download the Omni SDK?
What are the Minimum and Recommended PC Specs for Virtuix developed games?
Where can I download Omni Connect?
What is Omni Connect?
How to use Keyboard Mode for VR games
The player is moving on the Omni but movement is not being recognized in the game. What should I do?
25 Articles
Troubleshooting
The game is not showing the Vive hand controllers / gun controllers. What should I do?
I am having issues with Omni Connect (e.g., Pods not detected correctly; Keyboard mode not responsive). What should I do?
The player height in the game is off (either too close to the floor or too high). What do I do?
What do I do if the Omni won’t connect with Samsung Gear VR?
Where on the website can I sign into my account and view my order?
Why am I moving backward in the game when I’m walking forward on the Omni?
27 Articles
Commercial Operators
The HTC Vive HMD (head-mounted display) and controllers are not being tracked properly. What should I do?
Why is my walking speed not analog when I’m playing a Virtuix game?
How to set up the VR Boom
Why is there so much friction when I’m walking on the Omni?
My customers keep seeing a SteamVR menu pop up while they are playing. How do I turn that off?
Why is the VR Boom not keeping the HMD cable out of the way of the player?
15 Articles
Omniverse
The status icons for the VR components on the Omniverse dashboard are red. What does that mean?
How do I calibrate the player with Omniverse?
How do players sign in to Omniverse?
What are Omniverse credits?
How do I add Omniverse credits to my account?
What is Omniverse?
8 Articles
Instructional Videos
How to enter and exit the Omni
How to disassemble the Omni
How to set up the HTC Vive with the Omni
How to replace the Omni PCB (Printed Circuit Board)
How to assist an Omni user
How to clean the Omni base
