I am having issues with Omni Connect (e.g., Pods not detected correctly; Keyboard mode not responsive). What should I do?

I am having issues with Omni Connect (e.g., Pods not detected correctly; Keyboard mode not responsive). What should I do?

Take the following steps if movement on the Omni is not being recognized by the game:

  1. Verify that the Pods are inserted in the shoe cradles and are turned on (green light blinking) Note: the Pods needs to be in the shoe cradles to submit a wireless signal and be detected
  2. If both Pods are displaying blinking green lights, leave the Pods alone and turn the Omni off and then back on by pressing the Omni power button (pictured)

    Power Button
  3. If a yellow LED is blinking on a Pod, unplug the Pod from the shoe cradle and plug it back in
  4. If Step 2 or 3 did not solve the issue, turn the Pods off and back on
  5. If the issue is still not solved, connect the Pods to the PC via the provided USB cables. After the connected Pods have been recognized in Omni Connect, disconnect the Pods