Why is there so much friction when I’m walking on the Omni?

Why is there so much friction when I’m walking on the Omni?

If you’re feet are dragging on the Omni and you’re having to force your foot to slide back to the center of the Omni base, there may be too much friction. The major cause of this is a dirty or dusty base. We recommend cleaning the Omni base with a dry towel after each use. A deep clean can be done with soapy water every few weeks.

NOTE: DO NOT USE WET WIPES OR PETROLEUM BASED PRODUCTS ON THE BASE OF THE OMNI. Doing so, could lead to a build up of residue that makes it difficult to walk.

Watch the video below for more information.