Frequently Asked Questions



 

What is the Omni and how is the Omni unique?

The Virtuix Omni™ is the first and only omni-directional treadmill that supports a full virtual reality experience. The Omni allows anyone to walk, run, and jump in within a 360-degree virtual world by leveraging natural movement. Affordable and compact, the Omni frees gamers from seated game play and unleashes the full potential of virtual reality gaming and entertainment.

How does the Omni work?

The Omni is a non-moving treadmill that consists of a low friction surface with radial grooves. The user wears specialized Omni shoes that have a low-friction, intricately configured sole that stabilizes the foot, allowing for a steady gait rather than having the foot slide from left to right. The purpose of the Omni shoe configuration is to mimic a natural gait. The Omni comes with a waist harness that provides safety and subtle support so the user is allowed to walk completely hands free, enabling other peripheral equipment to be held.

Why does the Omni use a concave surface instead of a flat surface?

The objective of the Omni is to enable a natural walking and running stride. The concave, low-friction surface is the result of two years of research, experimenting, and prototyping. The concave surface allows the user’s foot to slide back by gravity after each step, whereas a flat surface would require the user to physically move their feet backwards with their own force – which is not part of a natural stride. The concave and soft surface of the Omni also reduces any impact on the joints from walking or running.

Can the Omni be played with any game?

Yes, the Omni can be used with any out-of-the-box PC game that uses keyboard input (as long as the Oculus Rift or other head-mounted display is supported). The Omni works best with first-person perspective games where players can walk around and enjoy the environment (such as Skyrim or Minecraft) or first person shooters. An extensive collection of game demos is available on our website and YouTube channel.

Does the Omni work with Xbox/ PlayStation or other consoles?

The Omni is PC only for now, but in the future we hope to build support for additional gaming platforms.

Do I need additional peripherals to use the Omni?

Yes, the Omni requires an external virtual reality headset (such as the Oculus Rift), a wireless controller (such as an Xbox controller) and a PC. The Omni comes with integrated tracking hardware and software to recognize movements and translate them to steer an avatar in the virtual environment.

Is the Oculus Rift included in the $499 price?

The Oculus Rift is not included. For a full virtual reality experience, a Rift or any other VR head-mounted display is recommended when using the Omni. However, the Omni is also a fun controller for third-party (non-VR) games like our demo game Gold Rush.

Do I need a Microsoft Kinect?

No, the Omni will come with integrated tracking hardware and software. You do not need a Kinect.

What gun controller are you using in the demo videos?

The Omni is compatible with almost any PC controller or gamepad. In our demo videos, we use the Cabela’s Top Shot Elite Xbox 360 controller with a Windows receiver.

What movements can you perform on the Omni?

Besides walking, the Omni allows for running, jumping, backwards stepping, strafing (sideways stepping), and even sitting in 360 degrees. The Omni software provides gesture recognition that translates movements to keystrokes and navigational input that steers an avatar in the virtual environment.

How will the player crouch, go prone, drive vehicles, and perform hand actions in games while on the Omni?

While on the Omni, the user is able to hold a handheld gamepad or gun controller with the required buttons to activate all non-movement actions necessary to play most PC games. They can also sit in the Omni (supported by the waist harness) while driving vehicles.

Can anyone, small or tall, use the Omni?

Yes, the final production waist support ring will be adjustable to accommodate heights ranging from 4’8” up to 6’5”, and a maximum user weight of 285 pounds. The waist harness comes in various sizes. The platform ring has a 20” diameter.

How large is the Omni?

The Omni has an outer diameter of 45″ and a projected weight of 75 pounds.

Will the Omni be easy to disassemble and store away?

Yes, easy disassembly and storage is an important part of the Omni’s design. The top part (safety and support assembly) can be taken off, so that the Omni is easy to store, just like exercise equipment.

What is the life span of the Omni?

The Omni surface and shoes are not coated, but are made of a solid low-friction material. Therefore, there is minimal surface wear and tear. On the contrary, use of the Omni surface and shoes create micro-grooves that improve the low-friction characteristic of the Omni over time.

What is the noise level of the Omni?

The noise level of the Omni is comparable to that of a regular treadmill (70-75 decibels). Virtuix has used the Omni in an apartment many times at night without any fear of or any actual complaints from neighbors.

Besides gaming, what are some of the more exciting applications for the Omni?

Applications of natural movement in virtual reality stretch far beyond gaming. Some exciting non-gaming applications include virtual fitness and exercise, tourism, events, training and simulation, workplaces, meet-ups and multi-person adventures. The possibilities are truly limitless.

Does the Omni provide any health benefits?

Yes, using the Omni is a great form of exercise and its software can track distance traveled and calories burned. In one test of the Omni, which entailed an hour of intensive game play, the user burned approximately 350-400 calories as they walked and ran a distance of 3-3.5 miles.

How can we stay tuned regarding any updates?

Feel free to follow us on Facebook, Twitter or Youtube to stay tuned regarding any updates. Or sign up for our Newsletter by clicking here.


Will the Omni have an SDK?

Our software translates the movements of the user to key strokes or gamepad events that steer the avatar in the virtual environment. As such, the Omni and Omni software work with any game or application that uses gamepad and keyboard input, without the need for integration with our SDK. That said, the Omni comes with integrated tracking hardware and software, and SDK, that provides game developers with full motion control functionality: analogue walking speed, analogue walking direction, and position of the feet, enabling full freedom of motion with de-coupled walking direction and viewing direction.

What operating systems will the Omni support?

The Omni software is currently developed for use with Windows 7 and Windows 8 on a PC, but we are looking into adding Mac and Linux support.

Where can I learn more?

Be sure to visit our Developer Resource Center and our Developer Forums.

How can we stay tuned regarding any updates?

You can get in touch with Robert, our Director of Developer Relations, at robert@virtuix.com. Additionally, feel free to follow us on Facebook, Twitter or Youtube to stay tuned regarding any updates. Or sign up for our Newsletter by clicking here.


How much will domestic shipping cost?

Depending on how far you live from either the West or East Coast, domestic shipping costs will be in the $60-$90 range for doorstep delivery of the standard Omni. Additional shoes, belts and rack will increase the shipping costs. We have excluded shipping costs from our list price, so that you can keep flexibility over how much you want to spend on shipping; some people like the Omni delivered at their doorstep, others don’t mind picking it up at a distribution center. We plan to organize “pick-up events” in major cities for those who’d like to keep shipping costs at a minimum (and meet other Omni supporters at the same time). The shipping cost will be confirmed and billed to you when we are ready for manufacturing and have collected your delivery preference.

How much will international shipping cost?

If you are buying an Omni internationally, you must take shipping costs and VAT into consideration (not included in the list price). International shipping is complicated, and can be costly depending on where you live. We do not want to exclude any continents, and will do our best to make this work with international distribution centers and pick-up locations (we will pay for ocean freight to your continent). You need to verify and add your country’s import duties and VAT, if applicable.

International shipping costs will be confirmed and billed to you when we are ready for manufacturing and have collected your delivery preference. Below are current estimates of shipping costs for various countries (excludes import duties and VAT). Additional shoes, belts and rack will increase the shipping costs.

Note that the Omni will become unavailable in certain countries and areas once all Kickstarter and pre-order units are shipped, due to volume constraints. Take advantage now and place your pre-order, so that you are guaranteed to get your hands on an Omni in the next few months.

North America:
• Canada: $100-$150
• Mexico: $250-$350
Europe:
• England, Germany: $100-$150
• Western Europe: $150-$200 (Belgium, Netherlands, Ireland, Scotland, France, e.a.)
• Southern Europe: $175-$225 (Spain, Portugal, Italy, Greece)
• Scandinavia: $200-$250 (Sweden, Norway, Finland, Denmark)
• Austria: $200-$250
• Switzerland: $250-$300
• Eastern Europe: $250-$300 (Poland, Slovenia, Czech Republic, Slovakia)
• Baltic States: $250-$300 (Lithuania, Latvia, Estonia)
• Balkan / ex-Soviet: $300-$350 (Croatia, Bosnia, Ukraine, e.a.)
• Turkey: $300-$350
Asia:
• Mainland China / Hong Kong / Macau / Taiwan: $50-$150
• Japan: $150-$250
• Vietnam: $150-$250
• Singapore: $150-$250
• Malaysia: $250-$350
• S. Korea: $250-$350
• Thailand: $250-$350
Other:
• Australia: $100-$200 with depot pick-up (http://www.e-go.com.au)
• New Zealand: $150-$250
• South Africa: $500-$600
• Egypt: $600-$700
• Middle East: $450-$600

In case your country is not listed above, please contact us, so that we can work together to determine the optimal shipping strategy and cost.

What dimensions does the Omni have?

The preliminary dimensions of the Omni package (subject to change) are 50”x25”x15”, 110lbs.

What warranty comes with the purchase of the Omni?

The Omni comes with a 1-year warranty, commencing from the date of receipt of the product.

When will my Omni be delivered?

Delivery of the pre-order Omnis will start after delivery of the Kickstarter units (estimated Q4 2014).

How are shipping priorities determined?

Orders are fulfilled on a first-come, first-serve basis. Be sure to order early to avoid waiting times beyond the estimated shipping date.

What height and weight is supported by the Omni?

The Omni is designed to accommodate a user height ranging from 4’8″ to 6’5″ (142cm – 195cm), and a weight up to 285lbs (130kg) with a safety factor 2.

How can we stay tuned regarding any updates?

Feel free to follow us on Facebook, Twitter or Youtube to stay tuned regarding any updates. Or sign up for our Newsletter by clicking here.

Who shall we contact for additional questions and technical support?

Please email us at support@virtuix.com. We look forward to assisting you and answering any questions you may have.